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You didn't use racism, homosexual attacks, sexism or excessive verbal abuse so you didn't get a large chat ban or a small/large/permanent game ban. You got a low number of chat restrictions, and your account is right at the line of neutral / small punishment.
Secondly, you've been in games where you've stood around and AFK'd and upset your teammates, such as a Teemo game where you sat invisible for portions of the game doing nothing with action happening nearby and you were reported by almost every player in the game, including the opposing team.
I am focused only on the severe cases of 14-day / permanent bans, which is why I'm not the one reviewing your case.
Secondly, we've publicly admitted mistakes before. Mistakes are going to happen, even if 100% of cases are reviewed by a human being. It could be human error when they get tired and misclick something, it could be a software error that did something you didn't expect... etc.
If we make an error, we admit it, fix it and make it right for the player, and try to improve for next time. I've personally admitted 2 mistakes in 2012-2013, when we were testing some newer systems back then.
There's more advanced methods when you have time series data and can see exactly what's happening every 30 seconds in a game.
There's a lot of misunderstandings in the current post.
One, the system is going through manual tuning still and numerous designers are analyzing the system to figure out the optimal numbers. Right now, it's possible that the system hands out 50 chat restrictions when it should have handed out 75. However, the player will finish 50 chat restrictions, then get 25 more. This is something we are trying to improve with the tuning, so that players get the right number of chat restrictions right off the bat and expectations are accurate.
Two, about 75% of players get out of chat restrictions and never get anymore after, so the tuning works for most players. But, for 25% of players we still need to do some work (and obviously some players will refuse to change too).
However, in your case Prami, there's actually two problems. One, you're getting additional chat restrictions when you should be getting bans, because you're doing behaviors like this:
Prami(0:30): i'm sorry
Summoner 1(0:54): LOL
Summoner 2(1:06): who wants to
Summoner 2(1:07): top
Summoner 3(1:08): wat dah fuk was that?
Summoner 4(1:09): connection issues.
Summoner 4(1:10): o what.
Summoner 5(1:11): i can?
Summoner 4(1:12): what.
Summoner 1(1:16): ill go wherever
Summoner 3(1:24): way too deep eve
Summoner 4(1:27): that was awkward.
Summoner 1[All] (1:31): why
Summoner 2[All] (1:31): trolololo
Summoner 5(1:31): ..
Summoner 4(1:35): eve can you stop..?
Summoner 1[All] (1:35): just why
Summoner 3[All] (1:38): ??????
Prami(1:46): sorry, i need to chew through my caht ban
Summoner 1[All] (1:48): hes speed up to run into us sooner
Summoner 3(2:25): wtf
Summoner 2[All] (2:34): srry gg
Summoner 3[All] (4:10): i dont understand...
Summoner 5(4:16): lolol
Prami(4:30): i have 20 games to chew through, and these are the shortest.
Because you're intentionally feeding and messing with your teammates to "get rid" of your chat bans, your account is not in a neutral standing. You should have been banned for intentional feeding, but we're still testing that system before we roll out larger waves which would include your account.
Other examples are attached below:
That's friggen awesome! It looks really good coloured too. FISTBUMP!
How much did it hurt there?
Most of the time the labs are pretty astounded with the research we're able to do given the data we have access to, and there's been a lot of interest in collaborations. But, we have to juggle whether collaborations are worthwhile, given that we dedicate most of our time to making League better.
I don't understand. Is this a Final Fantasy reference? I don't listen to J-Pop.
I can understand your perspective though and I concede.
I would post in that thread if I had some relevance to the conversation. But I don't. I'm just a lowly Communications Major.
TL;DR: They were mean.
We are on the same page! I debated getting that clip too!
Well, circle jerking aside, I love my major. But probably the best and worst part about it is that you can apply it to whatever it is you really want to do. I'm not sure it's enough to get a job on it's own, but it never hurts, especially if you're interested in something like support, marketing, or pr!
Damn, and all this time I thought my Communication Studies Major was useless. But it's been right in front of me this whole time!
Pulled a few random samples of recent games from 7/22, 7/23 and 7/24:
Direct1Connect (4:45): stop pusing
Direct1Connect (4:48): pushing
Direct1Connect (4:50): pussying
Direct1Connect (5:06): we got a badass
Direct1Connect (7:26): viktor repurted feeder
Direct1Connect (7:34): i repurted u
Direct1Connect (7:49): dumbass
Direct1Connect (7:50): reported
Direct1Connect (7:57): brunze nub
Direct1Connect (8:00): get rekt
Direct1Connect (9:51): mine *****
Direct1Connect (12:26): nub
Direct1Connect (12:38): reported
Direct1Connect [All] (13:04): report vik for brunze nub
Direct1Connect (14:03): viktor reported
Direct1Connect (16:00): rekt
Direct1Connect (16:06): u flashed
Direct1Connect (16:09): nub
Direct1Connect (17:01): r.e.k.t
Direct1Connect [All] (18:24): THAT HEAL
Direct1Connect [All] (18:25): *****
Direct1Connect (20:33): drag
Direct1Connect (20:53): nub
Direct1Connect (20:54): u missed drag
Direct1Connect (20:56): reported
Direct1Connect (21:12): u gonna get banned 4 nub
Direct1Connect (22:07): reported
Direct1Connect (22:09): u said bad word
Direct1Connect (22:12): reported
Direct1Connect (22:21): i will try to use ult for mf
Direct1Connect (22:33): viktor reported
Direct1Connect (22:35): u didnt get penta
Direct1Connect (23:13): im gonna buy ****
Direct1Connect (23:44): rekt
Direct1Connect (4:10): nub
Direct1Connect (4:17): u nub
Direct1Connect (4:27): u nuuuub
Direct1Connect [All] (9:30): *****.mov
Direct1Connect (10:23): come make black babies with momma
Direct1Connect (10:26): we will eat all the kfc
Direct1Connect [All] (15:34): report lucian nub
Direct1Connect (17:37): you hop better than my black bae lucian
Direct1Connect (17:49): teach him how to basketball
Direct1Connect (26:57): wtf
Direct1Connect (26:59): why did you dive
Direct1Connect (27:04): nice throw warwick
Direct1Connect (32:47): this is too much rape
Direct1Connect (25:12): you guys fed and made soraka afk
Direct1Connect (25:12): gg
Direct1Connect (25:24): go dc with your ****buddy
We agree, if there are rewards for being good, many of the rewards should "disappear" if the player stops being good. However, some rewards can be permanent.
But, you'll note I said we need more reasons for players to be good, and we need to make being good the easiest choice--these don't necessarily mean physical rewards!
It looks like your account is in "OK" standing, but isn't close to new chat restrictions.
So here's the challenge: how do we overcome negativity bias? The League community is pretty awesome--we all know this whenever we go to a real life event and meet other League players. When we analyze specific games, the majority of players are actually neutral or positive. So how do we overcome the human tendency to highlight negativity?