Two, you did your fair share of verbal abuse, hence the warning. Warnings are given for a set of games, not for just your last game. It should be pretty clear to you what you did, especially in games over the past week.
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Two, you did your fair share of verbal abuse, hence the warning. Warnings are given for a set of games, not for just your last game. It should be pretty clear to you what you did, especially in games over the past week.
Part of the reason we're using this Tribunal downtime to test these systems is to test how accurate these systems are, given that they are learning only from player-initiated data like votes in the Tribunal.
If I had to point to one controversial change, I'd say that in vanilla and BC to a lesser extent, there were many specs that weren't really viable for PvE or PvP. We felt like they needed to be viable in order to justify being in the game, and we were reasonably successful in getting all of them much more competitive. I'll be honest that there were times when there was still one dominant PvP spec, one dominant PvE spec and one more-or-less dead spec per class, but we did get a lot closer than ever before, especially in the most recent expansion. (And that was the team that accomplished that -- I take very little credit.)
So why was this direction controversial? One, it was just flat out harder to balance since there were more variables. It led to all sorts of religious debates such as whether pure classes "deserved" to do more damage than hybrids. In order to guarantee that a particular class or spec wasn't mandatory for raiding or Arenas, we had to share utility among more classes. (One example is shaman were no longer the only ones to bring Bloodlust.) This did homogenize classes, and some players were understandably not excited about that direction. I'm not sure of a better approach though. Maybe WoW should just have had 10 classes and not the 30 that different specs brought. Maybe some specs should have just stayed dead. I still think about this a lot.
Again, there is a limit to how appropriate it is to discuss WoW design on a LoL board. I'm offering the detail just to provide some context for why some players are (fairly) critical of some of the decisions made under my watch.
In real life, there are laws for almost everything. However, one of the biggest problems with this model is that changing laws takes a lot time, and it can almost never keep up with the rapidly changing trends in the world. So, an example of what happens in real life is that some behaviors become "unacceptable" by society, but it can't be enforced for years.
In online societies, trends change even faster. We could write a Summoner's Code that lists out every single behavior that is allowed or not allowed in League of Legends, but would it actually do anything? Most human beings don't know about every law in real life societies, and only some lawyers have a robust understanding of all the laws while most are specialized in some niche of law. You can Google "random laws" to find a huge list of things that are "illegal" depending on the country or state, or sometimes even depending on the city . For example, one random law in a city is that you cannot wear cowboy boots without owning at least 2 cows! Similarly, most players aren't going to be able to memorize every single Summoner's Code item or keep updated on new additions to the Code.
To give an example of how rapidly online societies change, a lot of players are using the phrase "rekt" now, but this phrase didn't even exist in matches as recent as 6 months ago. Is this phrase offensive? Is it considered verbal abuse if you spam it? What if you said it once in a game? If we wrote a new "Summoner's Code" to include this phrase, how many players would visit the Summoner's Code frequently enough to see the new addition?
At the end of the day, most people get along fine in real life societies just using common sense. They don't know all the laws, but they have mutual respect for one another. As gamers, we already have a pretty bad rep from those outside the gaming community. That's our fault. We're actually a pretty awesome community, but we need to respect each other more; after all, we're all gamers and we have something in common that only we understand. Why is "Definitely Not Blitzcrank" a hilarious skin? Non-gamers have no clue what we're talking about.
It's not about being babied. It's about respecting the fact that we're all here to have fun. No one deserves to be b*tched at just because they play the game differently than you. You know what? A lot of us play soccer or basketball differently too. Some players believe in half-court ball, and prefer bigger line-ups in basketball. Others believe 100% that fast-paced run and gun strategies are king. If players disagree with you on the court, do you start going "moterf*cker why are we doing a 3-guard lineup that sh*t is whack, you're f*cking retarded for even trying that." No.
The majority of the world doesn't tolerate random acts of jerk. I'm not sure why online societies need to either. People don't always play nice in real life, but the answer isn't "If you can't handle it, go find another activity." Maybe the people should stop being aggressive jerks. On a separate note, let's stop spreading rumors that we're banning things like "gg ez" or banning things like "plz stop feeding." Right now in League, only the worst offenders ( the bottom 1% ) have been hit with any penalties at all. In a recent survey, a majority of players thought the penalties were too light.
We've said this time and time again: the community agrees that excessive verbal toxicity isn't tolerated here. It's not tolerated in real life societies either. If a player doesn't agree, they need to take their time elsewhere. They don't have the right to tell everyone else to leave, when they are the outcast in the community.
I can take a shot at it.
I was the lead systems designer on WoW. I managed about half the design department. My team was responsible for class design, combat, item design, encounters, and many of the features in the game like Dungeon Finder, Transmog and Achievements. As one of the leads on the team, I helped set the vision for the game as well. I was not the lead of WoW overall. I had much less to do with say world design, lore, quest design or anything business related. I didn't do very much implementation myself, because I didn't have the bandwidth to do it right, and because there were designers more qualified to do that. I was ultimately responsible for balance and that includes PvP, but I didn't make every change myself, and mostly I focused on removing barriers so other designers could do their jobs. I make that distinction because I don't mind being blamed for anything, but it does a disservice to a very large team to imagine one dude sitting on a throne spewing out edicts. Blizzard, like Riot, was very consensus based and focused on alignment.
Did I and my team make mistakes? Sure. Every game designer does. I'm pretty honest about admitting them, though it's tacky to throw colleagues under the bus, so I tend to stay away from areas where I had limited influence. I'm pretty happy with the work we did overall, and very proud of the team we were able to build.
Why am I spending all this effort to explain my role on another game? Because I don't want you or any other player to worry what my work on League means for the future of the game. While I think there are contributions I can make, I'm not interested in overhauling League by any stretch, and Riot would never let me get away with making dramatically bad choices that negatively affected our flagship, our only, product.
So, if I may, here are some distinctions between truth and rumor, offered in the spirit of getting to know me better.
1) I'm not super interested in compromising LoL design in the name of accessibility. Yes, League is obnoxiously hard to learn if you don't have a friend showing you the ropes. That sucks, but it's not worth stripping away the depth or potential for mastery for our core audience -- you guys -- in order to attract new players. That's not an approach every game can or should take, but it's the right call for League.
2) I never played a Frost mage in WoW, or any caster really. I played healers and melee. Frost was hard to balance in WoW because of the kit of control plus burst, and I'm fine taking flak for that. But it wasn't because I wanted to dominate in PvP with my character. I would have been fired for that. It was hard in general to balance combat and rewards for a game with both PvE and PvP components. It's very nice to be on a game that is emphatically competitive, team-based PvP.
3) I feel that melee in League need some love. Somehow that got turned into me hating melee. Thanks, internet. Pointing out flaws in something you want to fix and hating something are pretty far apart on the spectrum.
4) I don't balance League. We have a balance team that does that, and the strategy they employ is rigorous and grounded (but not dictated) by a lot of data-collection as well as public perception. Again, if you think we made a mistake in a design change or the lack of one, please hold me accountable. But you're better off having the discussion with one of the devs actually on the front lines there. They can explain the full context behind their decision-making process.
5) I care enormously about player feedback and trust. That is why I spend so much time reading forums, Reddit and Twitter (@occupygstreet). In fact, that is one of the things I love about Riot and why I wanted to come work here. Anyone from my WoW days will tell you, I hope, that even if they disagreed with a design, they appreciated the effort I made to explain our reasoning and hear out their concerns. And this is the TLDR really. I have always been very vocal in my communication with players. I didn't intend to be the spokesperson for WoW, but my name was recognizable by a lot of players, and when they wanted to complain about something, they wanted to focus on a name. Again, I can take it. But that doesn't mean I called every shot on WoW and neither do I for League.
6) I do like ponies, gin and long walks on the beach. That part is true.
I'd love to meet as many of you as possible, and in person is even better. I'm going to be at PAX Prime next week. Hope to see many of you there!
1) We have a lot of things we want to do with League, and this doesn't seem that high up on the list.
2) But even if it was a trivial change for us to make, I'm not sure we should. League is a game about mastery. That includes getting off a skill shot and knowing when to fight and when to run, but it includes knowing how to play your champion, and that includes outfitting him or her well.
3) We've spent a lot of effort over the years slapping down emergent strategies that weren't intended. But too much of that saps the fun of exploration and discovery out of the game. Maybe it should be okay if players can make unusual item choices once in awhile to pursue unusual strategies. If buying a "ranged" item for a melee champion works sometimes, or is fun even if it doesn't work, and as long as it doesn't cause huge balance problems or stifle other options, it seems like that should be okay, no?
You've been reported in about 18% of your games, which is excessively high--in fact, this would put you at the highest 1% in terms of reports received. In the past, the average Tribunal person is reported in 15% to 25%+ of their games.
Ah, you can post on Community Beta! We do keep logs forever, so we can pull up logs for LadyOfRegiment before you recently started playing again--I see examples of negative chat from March 2014 and earlier.
But, here's some chat logs for OtakuBurrito:
[5:02] OtakuBurrito: NO
[5:04] OtakuBurrito: STFU
[5:08] OtakuBurrito: IM ABOUT TO MUTE YOUR ASS
[5:13] OtakuBurrito: U KNOW WHAT
[5:14] OtakuBurrito: GO MID
[5:15] OtakuBurrito: IM NOT
[5:16] OtakuBurrito: ABOT
[5:17] OtakuBurrito: TO
[5:19] OtakuBurrito: LISTEN TO THIS
[5:21] OtakuBurrito: ALL ****GIN GAME
[5:22] OtakuBurrito: IM NOT
[5:27] OtakuBurrito: ABNOTU TO ****GIN HELP TRY TO ****IGN WIN
[5:30] OtakuBurrito: **** THIS
[5:32] OtakuBurrito: LET HIM MID
[5:36] OtakuBurrito: ****IGN WHIHNNIGN LIEK A *****
[6:17] OtakuBurrito: go ****ign mid
[6:19] OtakuBurrito: you *****
[7:46] OtakuBurrito: its always ****ign something
[7:54] OtakuBurrito: i always get ****ign ****ed over in ****gin lane
[8:04] OtakuBurrito: never get a decent ****ign game
[8:12] OtakuBurrito: ****gin bull****
[8:23] OtakuBurrito: just 1 ****ign game
[10:05] OtakuBurrito: stfu
[10:18] OtakuBurrito: exactly
[10:22] OtakuBurrito: he's s ****ign troll
[11:28] OtakuBurrito: piece of ****
[11:43] OtakuBurrito: ff@ 20
[11:46] OtakuBurrito: adn report veigar
[12:25] OtakuBurrito: **** this im feeding
[12:30] OtakuBurrito: kennen
[13:14] OtakuBurrito: didnt you **** over the whole team
[13:16] OtakuBurrito: *****
[13:30] OtakuBurrito: shut your ****ing face
[13:39] OtakuBurrito: so does your mom
[14:13] OtakuBurrito: late ****ign mia
[15:06] OtakuBurrito: **** mid
[15:55] OtakuBurrito: shut the **** up
[19:24] OtakuBurrito: imma get veigar killed
[19:36] OtakuBurrito: **** that *****
[20:27] OtakuBurrito: dumb ass goign top
[21:14] OtakuBurrito: gj assgar
[22:41] OtakuBurrito: lucky him
[25:35] OtakuBurrito: gj assger
[27:53] OtakuBurrito: WE ARE LOSIGN BECAUSE OF YOU *****
[27:57] OtakuBurrito: STUPID ASS
[23:05] OtakuBurrito: GOT DAMMIT
[23:14] OtakuBurrito: I DID
[23:19] OtakuBurrito: ASSTWAT
[23:26] OtakuBurrito: MAYBE IF YOU HADNT FED SO ****IGN HARD
[23:30] OtakuBurrito: WE WOULDNT BE IN THIS MESS
[30:06] OtakuBurrito: how your mom cant swallow
[30:18] OtakuBurrito: and has to put up with you
[30:26] OtakuBurrito: feeder ass n*gger
[47:35] OtakuBurrito: TTEMO
[47:35] OtakuBurrito: WTF
[47:40] OtakuBurrito: YOU DUMB PIECE OF ****
[47:43] OtakuBurrito: STFU
[47:49] OtakuBurrito: IF YOU WERENT TROLLIONG
[47:59] OtakuBurrito: STUPIDEST ****IGN ADC NA
[48:01] OtakuBurrito: MY GOD
[48:05] OtakuBurrito: YOU SUCK SO ****GIN HARD
[48:08] OtakuBurrito: ITS ILLEGAL
[48:16] OtakuBurrito: TJHIS IS PROSTITUTION OF THE HIGHEST KIND
[48:50] OtakuBurrito: PLEASE LEAVE
However, on both LadyOfRegiment and OtakuBurrito, the offenses are similar.
You're screaming in all caps, using racial slurs, making sexual references, and more. You should be fully aware of what you do in games because it's quite excessive and over the top--I don't think you want me to post the chat logs on OtakuBurrito.
The nature of a team game means we all have differing view on the current situation. In a lot of cases the perception of trolling is more prevalent than someone intentionally trolling. We've all made calls that afterwards we shake our heads at.
If you're viewing that as being indicative of someone trying to annoy you then you'll see innocent mistakes as hostile actions. We're a team dedicated to improving the experience on all fronts, I'm not disputing that people will do things to annoy you. There is a difference between to annoy and that annoy though and it's very important there's a line between the two.
One is intentional, the other isn't.
Forum discussion is typically about events that are not standard, in the larger discussions especially. It's why reading threads you'll hear about the extremes and attempts to prove the extremes and why people here find things hard to believe.
Part of making things better is accepting there are issues, another key part is keeping some perspective.
Here's a few examples of chat logs where you constantly tell others you are reporting someone, try to get the other team to report someone, and then tell people they are muted (and then still attack them throughout and make them rage even more to your teammates):
[14:30] Jacobdg [ALL]: why do all baddies say that
[14:41] Jacobdg [ALL]: don't be a sore loser
[17:22] Jacobdg: quit being a baby
[21:23] Jacobdg [ALL]: can you guys reprot wukong
[22:20] Jacobdg [ALL]: because you're a loser who can't hold your lane
[25:11] Jacobdg: what the ****
[26:19] Jacobdg: shut up
[29:27] Jacobdg: just muting you all
[39:37] Jacobdg: god damnit wukong
[39:38] Jacobdg: JUST HELP
[39:49] Jacobdg: I CAN'T HEAR YOU
[39:50] Jacobdg: YOU'RE MUTED
[39:53] Jacobdg: DON'T BOTHER TYPING TO ME
[46:33] Jacobdg: THANKS WUKONG
[4:51] Jacobdg: shut up
[6:10] Jacobdg [ALL]: muting thresh and reporting him lol
[8:22] Jacobdg [ALL]: report jinx for trolling
[14:57] Jacobdg: stfu
[35:54] Jacobdg: WHAT THE ****
[24:38] Jacobdg: muting you now
[25:26] Jacobdg: not playing with this team
[26:05] Jacobdg [ALL]: is diana just complaining
[26:07] Jacobdg [ALL]: i muted her lol
[3:50] Jacobdg: reporting you after game for unskilled player and trolling
[3:54] Jacobdg: and muting you now kayle
[4:09] Jacobdg: im telling him what'sg oing to happen
[4:11] Jacobdg: and muting him
[11:30] Jacobdg: i muted kayle
[11:35] Jacobdg: so if she's talking to me she can stop
[13:47] Jacobdg: you were supposed to kill him
[13:49] Jacobdg: but you ***** out and run
[25:09] Jacobdg: i wonder if this nidalee is typing to me
[25:11] Jacobdg: too bad she's muted
[25:19] Jacobdg: cause i'm not gonna listen to her stupidity for another second
Hopefully, I've contributed better to the discussion in several other responses now.
However, the vast majority of players don't explode in rage when they have a player having a bad game on their team. We're human. We get upset, we get frustrated, and we might get angry when we lose a match, but most of us don't instantly resort to obscenities and homophobic/racial slurs or death threats.
A % of players behaved in a pretty toxic way in online communities and games for years, and never had any consequences--they probably learned that this behavior was OK. A very small % of people in real life also have issues controlling their rage, or behaving in a socially-appropriate way. They deal with consequences their entire lives, and in many ways, we're seeing that by having some structure in League, we're able to greatly reduce toxicity. With some structure, we're seeing that the community is actually pretty awesome, and most players have a good time in a majority of their games.
Even when players do go on tilt, they usually say one line "f*ck you, stop XYZ" and then go into complete silence. The vast majority of players know when they've crossed the line, and revert back to a neutral state or stop typing.
However, there are players that go on an explosive tilt and completely go off the rails--it doesn't matter what's going on IRL, or what the circumstances were, this stuff isn't cool. As gamers from the same community, you don't get the right to completely wreck another person's night "just because." Every gamer comes from different walks of life, and everyone is going through something--but, let's show respect for each other. While you go on an explosive tilt, someone else on the other end might have just lost their job, broken up in a relationship, or had a relative pass away. They aren't raging at you, and deserve baseline respect from those they meet in this community.
If it was you who posted, we'd probably easily pull a string of 10 games, posted all 10 chat logs, and seen that the behaviors were neutral or positive.
If you were toxic, we'd have trouble pulling the string of 10 games, and I'd explain why.
Whether it was appropriate of me to post the chat logs is feedback well taken, but we're gamers and humans just like you. Sometimes, we see blatant lies or twists of the truth and our options are limited. At a traditional studio, we might be forced to just ignore the comments which endangers the community because these players can sway perception over time. Or, we can confront the situation head on which sometimes gets us in sticky situations.
I'll stick my head out there and take a risk once in awhile, and sometimes I'll be wrong. But at the end of the day, we're all part of the same gaming community and we just want to have fun playing League.
For a long time we couldn't even launch Tribunal in new territories, so it stayed in NA/EU and a few other regions, but was never launched in places like Oceania or Turkey. We're a bigger studio and company now, so it's our responsibility to make sure players around the world get the same player experience, so we had to fix this problem.
About the current situation, we're testing a lot of new things and the lessons we learn will directly apply to the new Tribunal.
In all of those games (about 300), there's 1 player that ended up needing a ban.
Before anyone asks, the other 2 accounts didn't have "Riot" or "Lyte" in them, so they weren't getting any special behavior.
During the day, my full-time job is just the design of game systems. We recently did a lot of upgrades to Team Builder with the Summoner Icon promo, and more are on their way. There's a new LeaverBuster system that will greatly improve our systems against leaving/afk, and we're going to test intentional feeder detection systems soon.
There's entire teams working on this stuff, and I'm happy to tank all the criticism, but don't discredit their hard work getting awesome features out to the players.
[3:15] Zunit31: wow lux you are beyond useless
[8:04] Zunit31: then gtfo f*ggot its a 1v2 anyways. you stand a mile back
[[23:57] Zunit31: blow me *****
[24:01] Zunit31: you ****in suck
[24:10] Zunit31: dont ***** about your series cuz your ass is to heavy to carry
We generally find that toxic players perceive the world as more negative, and create toxicity in the games they play in.
For example, in your last 10 games, there's about 90 unique players. You and 2 other players deserve a penalty for your negative behaviors; however, that's 3 in 90 players! In many of your matches, you go from pretty neutral speak to instantly raging at your teammates when they don't say anything negative or call you out. Maybe it's because you were having a bad match, or you felt stressed or tension and thought others were criticizing you but they weren't--it's all in the mind, and your perception of events around you.
The stats I showed the other day are accurate for the vast majority of players in the game. However, toxic players do perceive the world quite differently, which is why the statistics may seem unbelievable.